A number of folks that I know use a simple wiki for this purpose. All of the search capabilities are built-in, and in many cases users can easily be taught how to document their own processes.

Other useful capabilities include the ability to keep a full history of who changed what and to roll back changes. Lot's of good free versions in PHP including Mediawiki which is what runs wikipedia. One that we have used at a couple of sites and which is trivial so set up because it needs no database is PMWiki.

Jon Paris


On Feb 4, 2019, at 8:17 PM, Dave Parnin <dpcoke@xxxxxxxxxxxx> wrote:

Can anybody recommend software for documentation? An online site would work but ideally I would like to keep the knowledge base local. I'm not talking about sections of code. I'm looking for process flows, file structures, what to do when X happens, etc. The emphasis should be that it's structured and searchable. Over the years I've mostly done this by putting it all in a single Word document. That's hardly a database but it does allow for pictures and searching. I've seen a wiki used to document a large system that was used by many people. There was so much information it was unsearchable to get anything meaningful. The structure made sense to the analysts but wasn't the best for developers. I'm in a smaller setting now but would still like something that would have fit the previous environment. Open source (free) is good.

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