Re: Microsoft Outlook app for mobile phones

[Vernon Hamberg <vhamberg@xxxxxxxxxxxxxxx>]

Hi Alan

We are also using that setup, I had to put an app on my Galaxy S7 for 
the multi-factor stuff, it's been very transparent using the standard 
email client on the device. Just looked it up, it's called Authenticator.

I'm just an end user for this stuff but haven't run into any trouble - I 
even managed to change the password on my email account with no hiccoughs.

Now I have heard of occasional outages of Azure - those could be 
related, I think.

HTH
Vern

On 12/11/2018 8:17 AM, aec wrote:
> The shop I'm working for, they use Outlook in the  MS cloud, and they 
> have had trouble off and on since they began using the MS multi-factor 
> functionality.
>
> Alan
>
>
> On 12/10/18 4:06 PM, Vernon Hamberg wrote:
> > Gerry
> >
> > This is, as they say in the courts, probably a non-responsive response!
> >
> > I use the default email client on my Galaxy 7S, and it handles even 
> > my O365 email just fine. So I have to question putting Outlook on in 
> > the first place. My experience a couple or more years back was not 
> > good with Outlook. I'm told that things are better now, but, OK.
> >
> > And the standard email app on an iPad has been working just great, as 
> > well.
> >
> > But you probably have a corporate mandate to go with MS' app.
> >
> > Hope you have better luck, or can just go native! And if on iPad, be 
> > sure to be on the latest version of iOS, I was just told.
> >
> > Cheers
> > Vern
> >
> > On 12/10/2018 12:36 PM, Gerald Kern wrote:
> > > Does anyone have any experience with deploying this application to 
> > > their
> > > user base? We have a few users who for whatever reason cannot 
> > > authenticate
> > > during initial setup, and a few others who cannot authenticate after 
> > > their
> > > active directory password has been changed. At first it was mostly  
> > > android
> > > users but now we are seeing the problem on iPhone 8's and even 
> > > iPhone 6's
> > > where it used to work until the mandatory password change. It's only a
> > > handful of users so this is perplexing since we've 
> > > uninstalled/reinstalled,
> > > and included hard and soft device reboots. I've had my best people 
> > > working
> > > on it too (one is an MCSE fwiw), and we are out of ideas.
> > >
> > > Thanks in advance for any input.