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I was going to say the same thing about IBM. They have the utmost patience and seem truly interested in solving your problem. It's so nice when they offer you they direct telephone number too. IBM is the gold standard for support on both software and hardware. They're just outstanding. They never hesitate to conference in a colleague if they don't have a solution. Did I mention their patience?
Bryan Burns
iSeries Specialist
ECHO, Incorporated
Lake Zurich, Illinois
-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]On Behalf Of David Gibbs
Sent: Thursday, March 19, 2009 9:21 AM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Dell experiences
sjl wrote:
I used to tell everybody that Dell support was second to none. Now I tell
people that if you buy a Dell /business/ system, their support is second to
none.
I disagree with that statement in ONE small detail ... (risking the wrath of the list moderator) ... Dell business support is good, but not second to none. IBM i support is far better on all respects.
david
--
IBM i on Power - For when you can't afford to be out of business
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