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  1.  Home
  2. PCTECH
  3. June 2007

Internet Explorer Problem

Hi folks,



Happy Friday !



I'm at my wits end on this one.



Have a Windows 2000 PC fully patched running Internet Explorer 6 and all of
a sudden it when the user fires up it gets "Microsoft Internet Explorer has
encountered a problem and needs to close" and repeats this if you try to
restart it. I clicked on the see failing module and it said it was on
shell32.dll. Searching has not provided anything that seems to work.



I've run a virus check and that come out clean.

I've run AdAware and that got rid of stuff.

I've run Spyblaster and that got rid of stuff.

I've run Spybot Search and Destroy and that that got rid of stuff.



And if I logon as Administrator IE works fine so it is definitely something
on the user side.



Any ideas ?



Thanks !



Chuck




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