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  1.  Home
  2. PCTECH
  3. June 2007

Re: Internet Explorer Problem

LOL - thanks David.

Chuck

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of David Gibbs
Sent: Friday, June 22, 2007 3:17 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Internet Explorer Problem

Chuck Lewis wrote:
Have a Windows 2000 PC fully patched running Internet Explorer 6 and all
of
a sudden it when the user fires up it gets "Microsoft Internet Explorer
has
encountered a problem and needs to close" and repeats this if you try to
restart it. I clicked on the see failing module and it said it was on
shell32.dll. Searching has not provided anything that seems to work.

My standard actions for this kind of thing:

1. Clear cache
2. Run chkdsk
3. Run diagnostics on hard drive
4. Run diagnostics on memory
5. Reformat hard drive and install Linux distro of choice.

david


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