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Nope. They wanted the entire unit. And this was a couple of months ago. The last time he told them to forget it and I ended up figuring out the problem for him and it had NOTHING to do with the hard drive... Chuck -----Original Message----- From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of David Gibbs Sent: Tuesday, August 09, 2005 1:52 PM To: PC Technical Discussion for iSeries Users Subject: Re: [PCTECH] Notebook Choices Chuck Lewis wrote: > Dell was better to an extent but any issue was "send it in an we'll > replace the hard drive" when it was pretty obvious the problem was > with a driver, etc. "Send it in and we'll replace the hard drive"? Are you exaggerating here? I've had a few drives fail on Dell laptops and they've always been customer replaceable items. david
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