RE: [PCTECH] WEIRD Dell Windows XP problem...

["Chuck Lewis" <clewis@xxxxxxxxxx>]

Mike,

It doesn't hang. For all intents and purposes it comes completely up except
NOTHING on the screen. I mean absolutely NOTHING but the background color.
No icons, no task bar, no Start button, etc.

Thanks,

Chuck

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Mike Wills
Sent: Wednesday, January 12, 2005 12:39 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] WEIRD Dell Windows XP problem...

Does she have any drive mappings? I have had problems where if the
drive is not available, it just hangs on loading (but this happened on
2k) Have you tried logging in as a new user? How deleting her profile
then have Windows recreate it? More than likely one of these will fix
it.


On Wed, 12 Jan 2005 12:21:26 -0500, Chuck Lewis <clewis@xxxxxxxxxx> wrote:
> Hi Folks,
> 
> Got a strange one. A friend of my sons at college has an out of warranty
> Dell pc running Windows XP. You boot the thing up and saying it comes up
is
> not quite accurate. It comes up with NOTHING on the Desktop. Just a big
> empty screen. Does the same thing in Safe mode. I can do Ctl-Alt-Del and
get
> Task Manager and from there Applications tab shows NOTHING running. I can
do
> a New Task and run something from a CD. I loaded Ad Aware, Spybot,
> Spyblaster, etc. and our antivirus software Sophos that way and then I can
> use the same deal (New Task) to run any of them and they come up with
> nothing. I have booted from a boot diskette and run a command line scan
that
> finds nothing. Tried reverting back to previous config, etc.
> 
> She said this has happened before and she took it into a local shop and
they
> reformatted her hard drive to "fix" the problem. She said it was OK to do
> that again but that will be the 3rd or 4th time and there has GOT to be
> something going on.
> 
> Any ideas ?
> 
> Thanks !
> 
> Chuck
> 
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