RE: WEIRD Dell Windows XP problem...

Greetings:

We have a couple of machines doing this right now...
Seems to be related to windows update breaking something.
My guess is an already loaded application not playing nice with some 
update to Explorer.
We don't have the time to completely troubleshoot it, so reformat and move 
on.


Hope that helps,


Keith Blazek
MIS Coordinator


pctech-bounces@xxxxxxxxxxxx wrote on 01/12/2005 02:40:38 PM:

> can you right click on the desktop?  can you use the alt-keys?  (alt-f4
> displays the shutdown dialog box for example?) 
> 
> 
> 
> ---------------------------------
> 
> Booth Martin
> 
> http://www.martinvt.com
> 
> ---------------------------------
> 
> -------Original Message-------
> 
> 
> 
> From: PC Technical Discussion for iSeries Users
> 
> Date: 01/12/05 13:11:30
> 
> To: 'PC Technical Discussion for iSeries Users'
> 
> Subject: RE: [PCTECH] WEIRD Dell Windows XP problem...
> 
> 
> 
> Mike,
> 
> 
> 
> It doesn't hang. For all intents and purposes it comes completely up 
except
> 
> NOTHING on the screen. I mean absolutely NOTHING but the background 
color.
> 
> No icons, no task bar, no Start button, etc.
> 
> 
> 
> Thanks,
> 
> 
> 
> Chuck
> 
> 
> 
> -----Original Message-----
> 
> From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] 
On
> 
> Behalf Of Mike Wills
> 
> Sent: Wednesday, January 12, 2005 12:39 PM
> 
> To: PC Technical Discussion for iSeries Users
> 
> Subject: Re: [PCTECH] WEIRD Dell Windows XP problem...
> 
> 
> 
> Does she have any drive mappings? I have had problems where if the
> 
> drive is not available, it just hangs on loading (but this happened on
> 
> 2k) Have you tried logging in as a new user? How deleting her profile
> 
> then have Windows recreate it? More than likely one of these will fix
> 
> it.
> 
> 
> 
> 
> 
> On Wed, 12 Jan 2005 12:21:26 -0500, Chuck Lewis <clewis@xxxxxxxxxx> 
wrote:
> 
> > Hi Folks,
> 
> >
> 
> > Got a strange one. A friend of my sons at college has an out of 
warranty
> 
> > Dell pc running Windows XP. You boot the thing up and saying it comes 
up
> 
> is
> 
> > not quite accurate. It comes up with NOTHING on the Desktop. Just a 
big
> 
> > empty screen. Does the same thing in Safe mode. I can do Ctl-Alt-Del 
and
> 
> get
> 
> > Task Manager and from there Applications tab shows NOTHING running. I 
can
> 
> do
> 
> > a New Task and run something from a CD. I loaded Ad Aware, Spybot,
> 
> > Spyblaster, etc. and our antivirus software Sophos that way and then I 
can
> 
> > use the same deal (New Task) to run any of them and they come up with
> 
> > nothing. I have booted from a boot diskette and run a command line 
scan
> 
> that
> 
> > finds nothing. Tried reverting back to previous config, etc.
> 
> >
> 
> > She said this has happened before and she took it into a local shop 
and
> 
> they
> 
> > reformatted her hard drive to "fix" the problem. She said it was OK to 
do
> 
> > that again but that will be the 3rd or 4th time and there has GOT to 
be
> 
> > something going on.
> 
> >
> 
> > Any ideas ?
> 
> >
> 
> > Thanks !
> 
> >
> 
> > Chuck