RE: [PCTECH] WEIRD Dell Windows XP problem...

["Bob Crothers" <bob2@xxxxxxxxxxxxxx>]

Try using task manager to start the task EXPLORER

If that makes your desktop appear, you problem is that explorer is croaking
during startup.  Why?  Don't know.

Bob

> -----Original Message-----
> From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
> Behalf Of Chuck Lewis
> Sent: Wednesday, January 12, 2005 12:21 PM
> To: 'PC Technical Discussion for iSeries Users'
> Subject: [PCTECH] WEIRD Dell Windows XP problem...
> 
> Hi Folks,
> 
> 
> 
> Got a strange one. A friend of my sons at college has an out of warranty
> Dell pc running Windows XP. You boot the thing up and saying it comes up
> is
> not quite accurate. It comes up with NOTHING on the Desktop. Just a big
> empty screen. Does the same thing in Safe mode. I can do Ctl-Alt-Del and
> get
> Task Manager and from there Applications tab shows NOTHING running. I can
> do
> a New Task and run something from a CD. I loaded Ad Aware, Spybot,
> Spyblaster, etc. and our antivirus software Sophos that way and then I can
> use the same deal (New Task) to run any of them and they come up with
> nothing. I have booted from a boot diskette and run a command line scan
> that
> finds nothing. Tried reverting back to previous config, etc.
> 
> 
> 
> She said this has happened before and she took it into a local shop and
> they
> reformatted her hard drive to "fix" the problem. She said it was OK to do
> that again but that will be the 3rd or 4th time and there has GOT to be
> something going on.
> 
> 
> 
> Any ideas ?
> 
> 
> 
> Thanks !
> 
> 
> 
> Chuck
> 
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