I used to work for a large Third Party Hardware Maintenance Company many
years ago. One thing to make sure of is that who ever you pick has a clause
in the contact that states something to the effect.. If they can't fix it in
a timely manner, you can require them to have IBM fix it at no cost to you.
Depending on the vintage of the HW, they may not be able to get things like
'The System Password' that might be required say a when a motherboard is
replaced. Drives, Cards etc typically aren't problems. Having them in town
or willing to counter to counter parts if the system is down might be.

On Tue, Sep 20, 2011 at 6:48 AM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>wrote:

Is there anybody here using SEI (Service Express, Inc) for HW maintenance
the i?


I'm looking for lower priced alternatives to IBM and have a couple of
quotes. The IBM BP is the one suggesting SEI, whom I've never heard of
before. Their quote is $5,550 less than IBM and $3,773 less than ServIT.
The quote is so low it scares me. Yes it's 24x7.


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
This is the Non-Technical Discussion about the AS400 / iSeries
(Midrange-NonTech) mailing list
To post a message email: Midrange-NonTech@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-nontech
or email: Midrange-NonTech-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-nontech.

As an Amazon Associate we earn from qualifying purchases.

This thread ...


Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2021 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.