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I have found IBM's technical support staff to be incredibly
knowledgeable and helpful on every support case (PMR) that I open with
them. Very satisfied with IBM tech support!


but their Software support ist just a
group of lunatics with no real clue. I've written a few posts to
midrange-l regarding a lot of issues i had when trying to get proper
print output from the System i (i.E. modern, graphical, overlays,
color).

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