(copied) OFF-SHORING TO INDIA BACKFIRES Following a deluge of customer complaints, Dell Computers has rescinded the routing of corporate calls to its customer service center in India. Not surprisingly, customers were outraged that "operators [were] difficult to communicate with because of thick accents and scripted responses," according to a NewsMax report. Dell is just one of many hi-tech companies that have been off-shoring jobs to India, presumably to cut costs. Sadly, though, despite this recent backlash against Dell, the company does not plan to scale-back any of its other Bangladore, India operations. Dell employs about 44,000 employees -- over 54% of which are foreigners overseas! My Summary; ..."dude, you're getting a Dell....better hope it does not break dude"
As an Amazon Associate we earn from qualifying purchases.
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.