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"Wills, Mike N. (TC)" wrote: > Those are the kind of techs I like. Those that really know what they are > doing and don't treat you like an idiot. I have too many bad experiences to > really say anything good about tech support, but I do know that there are > good ones out there as well. When he started telling me about the BIOS change/issue, I asked him if this was in a knowledge base document or FAQ or something I should have been able to find on my own ('cause I _did_ look). He said no, because they didn't like giving out this kind of info to just anyone due to the damage they could unleash. But I sounded like I knew what I was doing so he told me. :) -- Jeff Crosby Dilgard Frozen Foods, Inc. P.O. Box 13369 Ft. Wayne, IN 46868-3369 260-422-7531 The opinions expressed are my own and not necessarily the opinion of my company. Unless I say so.
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