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"Wills, Mike N. (TC)" wrote:

> Those are the kind of techs I like. Those that really know what they are
> doing and don't treat you like an idiot. I have too many bad experiences to
> really say anything good about tech support, but I do know that there are
> good ones out there as well.

When he started telling me about the BIOS change/issue, I asked him if
this was in a knowledge base document or FAQ or something I should have
been able to find on my own ('cause I _did_ look).  He said no, because
they didn't like giving out this kind of info to just anyone due to the
damage they could unleash.  But I sounded like I knew what I was doing
so he told me.  :)

--
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily
the opinion of my company.  Unless I say so.



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