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Those are the kind of techs I like. Those that really know what they are
doing and don't treat you like an idiot. I have too many bad experiences to
really say anything good about tech support, but I do know that there are
good ones out there as well.

-----Original Message-----
From: Jeff Crosby
I actually had a really good tech from Dell, even though what he
suggested didn't work.  That sounds strange, but he worked at it hard
enough and informed me of enough that it got my brain working too.


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