RE: After Windows XP upgrade . . .

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Be sure to check the HP site for the latest drivers.  I had problems with my
HP990C and XP for months till HP finally supplied a driver update.  The
works with XP sticker was on the outside of the box for a reason.  HP does
seem to have the driver issue in hand NOW however.

Not sure what to make of the diskette issue.  I reformatted the HD's to NTFS
and my diskette drive kept working.  Did you have the box open?  could the
connection have become unseated?  Do you have any hardware conflicts?  Have
you tried deleting it and letting plug and pray reinstall it?

-----Original Message-----
From: Jeff Crosby [mailto:jlcrosby@dilgardfoods.com]
Sent: Monday, March 25, 2002 8:10 AM
To: midrange-nontech@midrange.com
Subject: After Windows XP upgrade . . .


I installed Windows XP Pro on my home Dell Computer over the weekend.  I
followed the Dell instructions for a clean install (used debug
instructions to completely wipe the drive) and everything went off
without a hitch.  I've reinstalled virtually all software without a
hitch.
But I have 2 problems:

1) The diskette drive now does not work properly.  Whatever diskette I
put in it says it is either unformatted or incorrectly formatted, and
offers to format it for me.  I graciously decline. <g>  It doesn't
'feel' right when I insert a diskette, so it might be a hardware
problem.  But I did boot from diskette to do the debug script mentioned
above.  Formatting the hard drive to NTFS doesn't have any affect in the
diskette drive, right?

2) My HP 722C printer won't print.  It installs fine, but nothing ever
comes out.  If I send multiple documents to it, then monitor it, Windows
thinks the documents are being printed.  The status is continually
updated document by document at about the speed the printer would
actually print, but the printer never budges.  I've installed it twice
with the same results.  The HP website states the driver is provided
with XP and has no updates.  My next step is to try a different printer
cable though it seems odd that a cable would die at the same time as an
OS upgrade.  It seems more like a driver problem to me.  Anyone seen
anything like this?

Thanks.

--
Jeff Crosby
Dilgard Frozen Foods, Inc.
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531

The opinions expressed are my own and not necessarily
the opinion of my company.  Unless I say so.

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