Jack,

Our parent company has our email setup on Office 365.
Our current SMTP server is over 10 years old and we can’t find a log to look at.

Jay Adams
Senior Programmer Analyst
____________________________________________________________________
QUALICAPS, INC.
6505 Franz Warner Parkway
Whitsett, NC 27377
T: +1-336-449-3997
C: +1-336-213-3903
@: Jay.Adams@xxxxxxxxxxxx<mailto:Jay.Adams@xxxxxxxxxxxx>

From: Jack Woehr <jack.woehr@xxxxxxxxxxx>
Sent: Thursday, March 19, 2026 3:11 PM
To: midrange-l@xxxxxxxxxxxxxxxxxx
Cc: Adams, Jay <JAY.ADAMS@xxxxxxxxxxxx>
Subject: Re: How to Change SMTP Server

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One easy guess it that it was never coming thru the SMTP server before.
You don't state:

* what sort of destination you are receiving your test email at (another IBM i?)

* whether you checked the logs of the old SMTP server to see if the email came thru there.


Jack Woehr
Independent Consulting Programmer

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From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> on behalf of Adams, Jay via MIDRANGE-L <midrange-l@xxxxxxxxxxxxxxxxxx>
Sent: Thursday, March 19, 2026 12:53
To: midrange-l@xxxxxxxxxxxxxxxxxx <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Adams, Jay <JAY.ADAMS@xxxxxxxxxxxx>
Subject: How to Change SMTP Server

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

We are changing our SMTP server, so I need to change the settings on our IBM i to use the new server. This seems like it should be simple but I am having trouble getting it to work.
Here is what I have done so far.

1. On the new SMTP server, I have entered the IP address of our IBM i to authorize it to receive email from our system.
2. I've added the new SMTP server in the Host Table Entries (I don't know if I needed to do this or not).
3. ENDMSF *IMMED
4. ENDTCPSVR *SMTP
5. CHGSMTPA
Changed the Mail Router from the address of the old SMTP server to the address of the new SMTP server.
6. STRTCPSVR *SMTP
7. STRMSF
8. Send email from IBM i using the SNDDST command.

I get the email but it does not come through the new SMTP server. There is a webpage for the new server that shows the email activity for it and it does not show the email that I sent coming through that server. It does show other emails that came from our company from outside the IBM i.
Is there something that I need to do that I haven't done?

Jay Adams
Senior Programmer Analyst
____________________________________________________________________
QUALICAPS, INC.
6505 Franz Warner Parkway
Whitsett, NC 27377
T: +1-336-449-3997
C: +1-336-213-3903
@: Jay.Adams@xxxxxxxxxxxx<mailto:Jay.Adams@xxxxxxxxxxxx>

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