Re: Emails never arrive

Hi Thomas

To understand what did or did not happen you will need to look at the
originating task, it sounds like you have already done this.

The next step is to look into the QZMF journal to see what happened with
the mail server.

You can simply do a DSPJRN and perhaps use job number details to narrow
down to a job where email has failed.


I think you can also get a reference in the journal to the receipt no. or
ID from the server end but you will need to validate this yourself by
working with whoever looks after the server you are forwarding your
email to.


This page provides details of the journal data:

https://www.ibm.com/docs/en/i/7.4.0?topic=information-mail-server-journal-entries

It has also a table of the various codes including the "88 DLVD" you will
see in the Journal Data



According to this page: the 88 and 82 codes might indicate delivery:

https://www.ibm.com/support/pages/how-query-msf-journal-find-specific-entries





On Fri, Jun 27, 2025 at 6:31 AM David Gibbs via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

On Thu, Jun 26, 2025 at 1:04 PM <tgarvey@xxxxxxxxxx> wrote:

Unfortunately I am ignorant about all those things you ask in your four

points.

Does using SNDSMTPEMM provide for those things?

Almost certainly not.

DKIM, DomainKeys, & DMARC require configuration on the mail server and
DNS (to publish public keys).

One other thing I forgot to mention was publishing SPF DNS records.

Here's a pretty good explainer for those concepts:
https://www.cloudflare.com/learning/email-security/dmarc-dkim-spf

RDNS can be set up with your ISP, assuming you have a static IP.

I had to jump through hoops with Amazon to get RDNS setup for the
midrange.com list server.

In a nutshell: Sending email, and getting the mail delivered, used to
be very straight forward ... but isn't anymore.

david
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