Re: Are the upgrade planning sites down?

[Rob Berendt <robertowenberendt@xxxxxxxxx>]

That looks like a listing of phone numbers you can call instead of using
the website to open/update cases.
On the pro side:
It is a work around to dealing with the website issue to get to your cases.
It is an acknowledgement that there is an issue with their case website.
On the con site:
Doesn't necessarily mean they know of all the other issues.  As those
websites respond right away.  Even if it is with just an 'Oops'.


On Mon, Jun 2, 2025 at 1:08 PM Sizer, Joseph via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

> I was on the support web site this morning and the below banner was on the
> site.
>
>
>
> Unplanned outage: Users may experience issues viewing cases.  Please
> contact IBM support directly at the following link to get case assistance.
> IBM Directory of worldwide contacts (https://www.ibm.com/planetwide/)
>
>
>
>
>
> -----Original Message-----
> From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Rob
> Berendt
> Sent: Monday, June 2, 2025 12:13 PM
> To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
> Subject: Are the upgrade planning sites down?
>
> ________________________________
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>
> I tried multiple browsers.  I even tried my cell phone's browser with the
> company wifi turned off.
> I cannot get to several IBM sites:
> https://www.ibm.com/support/pages/node/upgrade-planning
> https://www.ibm.com/support/pages/ibm-i-services-sql
> https://www.ibm.com/ibmi/techupdates
> https://www.ibm.com/support/pages/node/7025229  IBM i group ptfs with
> level
> https://www.ibm.com/support/pages/master-document-server-firmware-and-hmc-code-wizard
> https://www.ibm.com/support/pages/server-firmware-stand-alone-ibm-i-systems
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