|
Honestly, it's rather foolish that IBM have these automated tools to
download keys automatically from ESS yet still make you go to ESS manually
and request a new key for the automated key download to work.
On Thu, May 29, 2025 at 11:24 AM Rob Berendt <robertowenberendt@xxxxxxxxx>
wrote:
Log into ESS at
https://www.ibm.com/servers/eserver/ess/ProtectedServlet.wss#uak
You might have to add your machine(s).
Do they show valid UAKs?
On Thu, May 29, 2025 at 10:20 AM <konsult@xxxxxxxxxxxxxxx> wrote:
When I try option 20 under "GO SERVICE" I receive the following job log
message:
CPIEF88
Download and apply Update Access Key stopped.
Downloading the key was stopped. Please read into audit log
This is what I find in the audit log - not that it makes me any wiser
(replaced serial number and customer specifics for reasons):
25/05/29 16:06:20 <init>: 99XX999.MYCLIENT.SE: 99XX999.MYCLIENT.SE:
Hostname
and service name not provided or found
25/05/29 16:06:20 DownLoadUAKTask: An exception has been thrown while
the
Host
Name was retrieved.
25/05/29 16:06:20 QSJUAK: download key failed.
25/05/29 16:06:21 QSJUAK: Error happened when downloading the
entitlement
key,
please see details in trace
25/05/29 16:06:21 QS9WRK1: The return code of the program is: 5.
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