Re: Can a customer download an attachment from one of their IBM cases? -- MIDRANGE-L

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Yeah, he got it and now I've got it.
But there has also been rare occasions when I've deleted something I
uploaded and wanted to reread it.

On Thu, Jan 30, 2025 at 10:54 AM Justin Taylor <jtaylor.0ab@xxxxxxxxx>
wrote:

In the past, what I did was just ask in the case and the tech created a
download link for me.

date: Thu, 30 Jan 2025 07:33:18 -0500
from: Rob Berendt <robertowenberendt@xxxxxxxxx>
subject: Can a customer download an attachment from one of their IBM
cases?

I have an open case with IBM. I'd like to download an attachment from

that

case. Is that possible for a mere customer like me? I know how to

upload,

but I can't figure out download.

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