RE: External Re: IBM Charging For Something We Don't Recognize

It's all internal storage. No SAN.

I contacted the company we replicate the local VTL to their VTL and they said they don't need it.
The local VTL is just a "tape" drive.
We started with them in 2023 but IBM said it was ordered in 2021.

Again, we have no record of ever ordering this in 2021.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jim Oberholtzer
Sent: Friday, September 27, 2024 8:59 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: External Re: IBM Charging For Something We Don't Recognize

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Does your POWER System use SAN storage or internal? If SAN, does the SAN have LUNs associated with the VTL? If so, there is the answer. The VTL is using SAN storage as part of its storage and that software manages it.

A reasonable solution except it puts 100% of the data in one place. A risk I would not take.


Jim Oberholtzer
Agile Technology Architects

On Sep 27, 2024, at 8:15 AM, Bryan Dietz <bdietz400@xxxxxxxxx> wrote:

VTL may need back-end storage.

did you read what that subscription is for?
https://www.ibm.com/docs/en/spectrum-control/5.4.11?topic=overview-vir
tual-storage-center

if you purchased the VTL from a business partner, its time to get them involved.

Bryan

(WalzCraft) Jerry Forss wrote on 9/26/2024 12:57 PM:

Hi All
IBM sent us a bill for $610 for IBM Virtual Storage Center Entry Edition per Terabyte Annual SW Subscription & Support Renewal.
They said we purchased this in 2021. We have NO record of such an order.
When I ask IBM for documentation they basically say it's our problem to figure out.
We installed a VTL about a year ago so I know it has nothing to do with that.
Any ideas what this is?
Subject to Change Notice:
WalzCraft reserves the right to improve designs, and to change specifications without notice.
Confidentiality Notice:
This message and any attachments may contain confidential and
privileged information that is protected by law. The information
contained herein is transmitted for the sole use of the intended
recipient(s) and should "only" pertain to "WalzCraft" company
matters. If you are not the intended recipient or designated agent of
the recipient of such information, you are hereby notified that any
use, dissemination, copying or retention of this email or the
information contained herein is strictly prohibited and may subject
you to penalties under federal and/or state law. If you received this
email in error, please notify the sender immediately and permanently
delete this email. Thank You WalzCraft PO Box 1748 La Crosse, WI,
54602-1748 www.walzcraft.com<http://www.walzcraft.com> Phone:
1-800-237-1326

--

-- .
Bryan
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list To post a message email: MIDRANGE-L@xxxxxxxxxxxxxxxxxx To
subscribe, unsubscribe, or change list options,
visit: https://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxxxxxxxx
Before posting, please take a moment to review the archives at
https://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxxxxxxxxxx for any subscription related questions.

--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxxxxxxxx To subscribe, unsubscribe, or change list options,
visit: https://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxxxxxxxx
Before posting, please take a moment to review the archives at https://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxxxxxxxxxx for any subscription related questions.




Subject to Change Notice:

WalzCraft reserves the right to improve designs, and to change specifications without notice.

Confidentiality Notice:

This message and any attachments may contain confidential and privileged information that is protected by law. The information contained herein is transmitted for the sole use of the intended recipient(s) and should "only" pertain to "WalzCraft" company matters. If you are not the intended recipient or designated agent of the recipient of such information, you are hereby notified that any use, dissemination, copying or retention of this email or the information contained herein is strictly prohibited and may subject you to penalties under federal and/or state law. If you received this email in error, please notify the sender immediately and permanently delete this email. Thank You

WalzCraft PO Box 1748 La Crosse, WI, 54602-1748
www.walzcraft.com<http://www.walzcraft.com> Phone: 1-800-237-1326