Re: IBM Charging For Something We Don't Recognize

Does your POWER System use SAN storage or internal? If SAN, does the SAN have LUNs associated with the VTL? If so, there is the answer. The VTL is using SAN storage as part of its storage and that software manages it.

A reasonable solution except it puts 100% of the data in one place. A risk I would not take.


Jim Oberholtzer
Agile Technology Architects

On Sep 27, 2024, at 8:15 AM, Bryan Dietz <bdietz400@xxxxxxxxx> wrote:

VTL may need back-end storage.

did you read what that subscription is for?
https://www.ibm.com/docs/en/spectrum-control/5.4.11?topic=overview-virtual-storage-center

if you purchased the VTL from a business partner, its time to get them involved.

Bryan

(WalzCraft) Jerry Forss wrote on 9/26/2024 12:57 PM:

Hi All
IBM sent us a bill for $610 for IBM Virtual Storage Center Entry Edition per Terabyte Annual SW Subscription & Support Renewal.
They said we purchased this in 2021. We have NO record of such an order.
When I ask IBM for documentation they basically say it's our problem to figure out.
We installed a VTL about a year ago so I know it has nothing to do with that.
Any ideas what this is?
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