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UPS is, let's say, challenging.
They have arbitrary throttle limits and max requests that hit at various times.

Depending on the time of day, shipping MAY try again a little later.

I have it where I rate shop between 3 parcel carriers.
With hitting tiers and rates, if someone doesn't like to play nice the package goes to the next carrier.
The carrier sales rep doesn't like it so they push the issue to get service working better. MINOR success.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Brad Stone
Sent: Wednesday, May 8, 2024 11:35 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: RE: [EXTERNAL] UPS JSON API Response

I've worked with a LOT of APIs from all the players big and small... "try again" is a common answer. :)

On Wed, May 8, 2024 at 10:40 AM Greg Wilburn < gwilburn@xxxxxxxxxxxxxxxxxxxxxxx> wrote:

What an answer!

I put code in to trap the debug - the error didn't occur at all
yesterday (or thus far today).

I would not be happy "trying again" if I were generating shipping labels.
Let's just have someone stand there waiting until the UPS API decides
to answer (SMH).

Googled the error... this appears to be a common issue with the API.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of
Michael Fulmer via MIDRANGE-L
Sent: Monday, May 6, 2024 4:27 PM
To: midrange-l@xxxxxxxxxxxxxxxxxx
Cc: Michael Fulmer <mfulmer@xxxxxxx>
Subject: Re: RE: [EXTERNAL] UPS JSON API Response

Yes, I also get the "250002 Invalid Authentication Information" daily
while using the Address Validation API. I've supplied support with
all of
my logs / documentation from cURL and QSHONI. The response I
received from
support was, "just try again".

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