Throttle Limits and Maximum Requests. That's exactly what I've been
telling my Client.
They say, well we didn't have this problem with the old XML API
processing.
I think it's only going to get worse with the June deadline approaching.
Instead of waiting for a response from UPS Support, I'm handling the
non-json response
and displaying a Timeout Message and tellng the User to try again.
Sent: Wednesday, May 08, 2024 at 3:45 PM
From: "(WalzCraft) Jerry Forss" <JForss@xxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion"
<midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: RE: RE: [EXTERNAL] UPS JSON API Response
UPS is, let's say, challenging.
They have arbitrary throttle limits and max requests that hit at various
times.
Depending on the time of day, shipping MAY try again a little later.
I have it where I rate shop between 3 parcel carriers.
With hitting tiers and rates, if someone doesn't like to play nice the
package goes to the next carrier.
The carrier sales rep doesn't like it so they push the issue to get
service working better. MINOR success.
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Brad
Stone
Sent: Wednesday, May 8, 2024 11:35 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: RE: [EXTERNAL] UPS JSON API Response
I've worked with a LOT of APIs from all the players big and small... "try
again" is a common answer. :)
On Wed, May 8, 2024 at 10:40 AM Greg Wilburn <
gwilburn@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> What an answer!
>
> I put code in to trap the debug - the error didn't occur at all
> yesterday (or thus far today).
>
> I would not be happy "trying again" if I were generating shipping
labels.
> Let's just have someone stand there waiting until the UPS API decides
> to answer (SMH).
>
> Googled the error... this appears to be a common issue with the API.
>
> -----Original Message-----
> From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of
> Michael Fulmer via MIDRANGE-L
> Sent: Monday, May 6, 2024 4:27 PM
> To: midrange-l@xxxxxxxxxxxxxxxxxx
> Cc: Michael Fulmer <mfulmer@xxxxxxx>
> Subject: Re: RE: [EXTERNAL] UPS JSON API Response
>
> Yes, I also get the "250002 Invalid Authentication Information" daily
> while using the Address Validation API. I've supplied support with
> all of
> my logs / documentation from cURL and QSHONI. The response I
> received from
> support was, "just try again".
>
> --
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