Re: No connection to System from HMC after firmware upgrade - the rest of the story - solved

OK.  After a few false starts, here is the full story with grateful assistance from IBM support (SO good!) and Roberto (back in August)

1.  The recovery from the B181 7212 SRC is to pull the plugs and let it sit for 5 or more minutes, plug it back in and it'll come back to life.

2.  When it came back to life, it was still on the the same FW level as before but I discovered it was on the P side so set it to the Temp side and restarted.

3.  Failed again, same error, same fix to get it back on it's legs.

4. Retraced my steps and found I had somehow selected the wrong FW level.  Wrong because my UAK had expired and I needed to download a version released BEFORE the UAK expiration date.  This was pointed out to me by Roberto back in August (Also pointed out to me by the IBM support rep).  I thought I selected the correct level when I chose the update but the displayed levels didn't display the release date.  (Releases with dates are found here FWIW: http://download.boulder.ibm.com/ibmdl/pub/software/server/firmware/VM-Firmware-Hist.html)

5. Installed the VL950_099_045 which was released in May (my UAK expired in June) and it successfully updated and powered on without an issue.

So, thanks to Jim O. for the recommendation to call IBM (again, great support) and to Roberto who had given me the correct instruction in August.

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java
GIAC Cloud Penetration Tester
AWS Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals

On 1/23/2023 9:22 AM, Jim Oberholtzer wrote:

That SRC says: Service Processor took multiple resets and will not boot
any further.

You'll likely need to reset the FSP to the old code and start again. I'll
be interested in what IBM has to say.

--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


On Mon, Jan 23, 2023 at 9:12 AM Pete Helgren <pete@xxxxxxxxxx> wrote:

Thanks all....

So, I was able to get to the location where the system is. Looking at
the SRC on the panel this morning I see B181 7212. I don't see many
recent hits on that SRC. Do you see a downside to attempting an IPL? I
haven't tried because I am worried I'll find out that I *shouldn't* IPL.

Jim, your recommendation to contact software support is a good one.
I'll create a ticket this morning. Open to any other recommendations
while I wait on IBM.

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java
GIAC Cloud Penetration Tester
AWS Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals

On 1/22/2023 5:33 PM, Rob Berendt wrote:

Also, sometimes the autorefresh doesn't work when talking between the HMC
and the Power system. Click on the URL and press enter to manually

refresh.

On Sun, Jan 22, 2023 at 6:03 PM Rob Berendt<robertowenberendt@xxxxxxxxx>
wrote:

I have seen some of these "No Connections". I think I just had to wait

a

lot longer than I thought I should have to. Been awhile though.

On Sun, Jan 22, 2023 at 4:33 PM Pete Helgren<pete@xxxxxxxxxx> wrote:

"She's dead Jim" is all the comes to mind....

Finally got around to updating the HMC (went well) and then decided to
bite the bullet and upgrade the firmware on my Power 9. All seemed to
be going well until I got to the activating stage where the FSP was
supposed to reboot. It never came back....

Upgraded the firmware from VL910 to VL950. System is a 9009-41A, IBM i
at 7.4 (latest TR and PTF IIRC). The error I see on the system panel

in

the HMC is "Firmware not ready" - No connection 0406-0001-000000. All
things point to the FW upgrade failing somehow. The system is remote

so

I will need to get in front of it to see what SRC's are displaying.

Not

sure how to recover from a firmware upgrade failure at this point. No

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