Re: PROBLEM! Re: Another DCM V7 question: how do I HTTPS-enable iNav and DCM?

Still works, sort of. It’s much faster and easier to use the web now.
I’ve had many cases open where I’ve never talked to the support folks, been
handled entirely in the case. You can get a call if it’s needed and when
I’ve requested one it’s come through in a reasonable time.



On Thu, Oct 13, 2022 at 2:35 PM Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote:

<< how do I "open a case"?>>

I'm retired now, but I always called 1-800-IBM-SERV. An IBM'er once told me
that the best time to call is between 10 and 2 Central time if you want to
talk to somebody in Boulder, who could then connect you to somebody in
Rochester.

Is that no longer the case?

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of
James
H. H. Lampert via MIDRANGE-L
Sent: Thursday, October 13, 2022 11:36 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: James H. H. Lampert <jamesl@xxxxxxxxxxxxxxxxx>
Subject: Re: PROBLEM! Re: Another DCM V7 question: how do I HTTPS-enable
iNav and DCM?

While attempting to open a case with IBM on this, I got this note at the
top
of the page:

IBM's Support Forums are now part of the IBM Community. You will be
able to read questions and answers, but not make new posts, until
November 11, 2022. After then, simply search for your products on the
IBM Community and continue the conversation there. You can read more
about this change here.

I can sign on to community.ibm.com successfully, but now how do I "open a
case"?

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JHHL
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