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I am running a series of remote classes for a client and they are unable to connect via ACS.

I am convinced that it is a firewall issue at their end and they are equally convinced that it is not.

Here's the scenario.

Fire up ACS and it asks for user Id and pw. Connection appears to be made and green screen appears but never connects.

From the same location users who have installed Code for IBM i can use the 5250 terminal in that to sign on. Trouble is that terminal is (to be polite) pretty horrible and not really practical to work with for a group trying to learn the basics of IBM i.

Any suggestions on what tooling I can ask them to run to attempt to identify the blockage?

Is there another terminal option that would utilize the same connection as Code for IBM i (assumedly SSH) as its communication vehicle?

I was hoping that their firewall restriction might be related to only permitting secure connection ports so I've tried to get my ACS running with SSL but sadly that was a miserable failure and the error messages make so sense to me so I've abandoned even trying that for now.

Any thoughts ?

Jon P.

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