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Well all now appears to be well.

I did have to restart the server before any of the test sites saw the new cert so I guess the answer is that Apache does cache it - at least until it expires perhaps.

Thanks to all for the help.

Hopefully I can work with Pete to provide some simpler more comprehensible documentation. IBM's stuff gets into the weeds so quickly and doesn't appear to document the simple normal tasks like just installing a replacement cert.

The new DCM has some nice features, but too many of them are hidden in somewhat obscure places. Sometimes there's a menu option at the top of a page - other times you have to click in the bottom of a box to see the Add/Update/Delete type options. Horribly inconsistent - where is Dennis Schmidt when you need him!

Jon P.

On May 25, 2022, at 8:53 PM, Pete Helgren <pete@xxxxxxxxxx> wrote:

I'll definitely be curious as to what the issue is. The old DCM was my go-to but I went through a full cycle of requesting the the new cert (using old CSR) and importing the resulting signed cert. It worked for the first time using the new DCM so I think, if everything is properly processed, the import will work.

I have only been using LetEncrypt with DCM lately but other CA's shouldn't be an issue (famous last words....)

Pete Helgren
GIAC Secure Software Programmer-Java
AWS Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals
Twitter - Sys_i_Geek IBM_i_Geek

On 5/25/2022 6:25 PM, Jon Paris wrote:
Thanks for the step by step Pete.

Sadly it didn't help - I can only think that the helpdesk person who generated the cert messed something up.

I have issued a new Cert Request and sent the file to them attached to a support ticket. Had no choice but to go this route as their web process just stalls out during the validation phase.

Will update this thread when it is all fixed. Thanks goodness I didn't wait until the day before the old one expired!

Jon P
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