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FYI After nine attempts I finally got both emails.

IBM says it was my mail server and nothing was wrong there.

Thing is I tried three different mail services including gmail. I doubt gmail was the problem. *sigh*
- DrF

On 2/12/2022 4:15 PM, Larry "DrFranken" Bolhuis wrote:
Any one else ordering PTFs for FTP download and only getting one of the two required emails (Userid and Password)

I have tried several times with multiple email addresses (including gmail) and each time I get the 'we acknowledge your order' email but every time I get Either the USERID email or the Password email. Never both.

I have opened a case but so far no correspondence on that.

    - DrF



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