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One of the reasons we dumped faxing was that we got tired of having to reprogram forms because faxing handled them differently. There was always something that just lined up a little differently. We just ended up telling all business partners that we were considering faxing a dead technology and they had the choice of email, EDI, or print.
The people you are dealing with took a different tack. They designed the forms for faxing. If someone wanted a PDF version they had to fax the report to an automated fax to email conversion process then forward that on. I suggest they redesign the forms for PDF and be done with it. Keeping this convoluted process in place just makes people despise your IBM i.
Rob Berendt
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