RE: FW: Business Partner Registration - Have I somehow been hacked

I have sent an email to arrow asking why but I would also like to understand
how they can do that without my approval?

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of
Roberto José Etcheverry Romero
Sent: Tuesday, October 20, 2020 1:04 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: FW: Business Partner Registration - Have I somehow been hacked

That email means that they have used their BP access to register themselves
for your customer number, with the privileges mentioned:
View Keys, View ePoE, Download and
Order Updates (if US customer nr)
If they are not your current BP and they are not working with you in
implementations and stuff like that, they should not have that access. They
have access to ESS to download software, request software upgrades and
migrations, etc.
I have used that access to move LPPs from one box to another and to update
the registered installed IBM i level to a new one (to generate the new keys
for example).
You should contact them and ask WHY they registered for your customer
number.

Best Regards,

Roberto

On Tue, Oct 20, 2020 at 10:56 AM <smith5646midrange@xxxxxxxxx> wrote:

I received the below email (I've removed the company specific info).
How did this person get access to my company and what do I need to do
to resolve this? I followed the below link but I didn't see anywhere
in it that had anything to do with my company, profiles, etc.







From: no_reply@xxxxxxxxxx <no_reply@xxxxxxxxxx>
Sent: Tuesday, October 13, 2020 2:14 PM
To: xxxxx@xxxxxxxxx
Subject: Business Partner Registration




THIS EMAIL WAS SENT BY A SERVICE MACHINE.
PLEASE, DO NOT RESPOND TO IT.
Dear Entitled Software Support Site User

You have been identified as the Primary Contact and/or Administrator
for the customer number 9999999999.
With this notification we want to inform you that the following
Business Partner has registered for your customer number:


Customer number

9999999999


Business partner name

Tiffany Kurashima


Business partner user id

tiffany.kurashima@xxxxxxxxx <mailto:tiffany.kurashima@xxxxxxxxx>


Business partner e-mail

tiffany.kurashima@xxxxxxxxx <mailto:tiffany.kurashima@xxxxxxxxx>


Business partner company name

Arrow ECS


Authorization

View Keys, View ePoE, Download and
Order Updates (if US customer nr)

The authorizations provided above means that the BP can view the Keys
and Entitlement inventory, place SW Update Orders for the entitled
iSeries and pSeries software registered for your customer number and
download registered SW.

Please note: If you wish to modify above application authorities or
remove the entire access please use the following link
HTTPS://WWW.IBM.COM/SERVERS/ESERVER/ESSlet.wss
IBM Denmark ApS
Nymoellevej 91
2800 Kgs. Lyngby
Denmark
CVR no.: 65305216

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