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Rant On:
I give them my cell and they call the main office number and leave a message for our receptionist. Don't even bother to enter my extension.
Enough Said:
Chris Bipes
Director of Information Services
CrossCheck, Inc.
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Rob Berendt
Sent: Tuesday, September 24, 2019 6:59 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: IBM support contact preference
Why does IBM ask you your contact preference when you open a case when they don't give a rat's posterior and will use a different method anyway?
For example I put down phone. However I just get emails.
Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
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