RE: TLAshford label product

I get that we don't have a 3rd party software discussion list, but, this really isn't a midrange-l type of issue. Heck, the complaint is about a GUI interface only accessing data on the Midrange machine, not running on it.


-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Art Tostaine, Jr.
Sent: Tuesday, June 11, 2019 11:21 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: TLAshford label product

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Tech support is ok. Ask your designer to open a copy of an existing
label, click view/rotate 90 degrees and save it. Does it crash?

The view / rotate says "rotate label". I guess that's better but it shouldn't be under view.

Art

On Tue, Jun 11, 2019 at 10:52 AM Steve Jones <sjones@xxxxxxxxxxxxxxx> wrote:

We have their products and have no issues. I do not personally use
the GUI, but someone in our group does. I just asked if they have any
issues like you are having & she said no.

Their tech support is very good with anything we have ever asked.

On Tue, Jun 11, 2019 at 10:32 AM Art Tostaine, Jr.
<atostaine@xxxxxxxxx>
wrote:

Does anyone use it? I've been using the graphic designer more and
more

and

it's absolute garbage. I just did a support chat with them, I can
make

the

GUI crash quite easily, and support gives you a reason why it
crashes,

they

don't intend to fix anything.

The designer has a view/rotate button. It's my contention that view
shouldn't change anything in the label, it should behave like MS
paint or any other graphic program I've used. Just rotate the VIEW.
Don't rotate the label.

If I rotate the view, and click save, it crashes. The program
should

never

crash when you can easily duplicate the problem.

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--
Steve Jones
H-P Products, Inc
330-871-2054

--
Art Tostaine
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