Re: TLAshford label product

["Art Tostaine, Jr." <atostaine@xxxxxxxxx>]

Tech support is ok.    Ask your designer to open a copy of an existing
label, click view/rotate 90 degrees and save it.  Does it crash?

The view / rotate says "rotate label".  I guess that's better but it
shouldn't be under view.

Art

On Tue, Jun 11, 2019 at 10:52 AM Steve Jones <sjones@xxxxxxxxxxxxxxx> wrote:

> We have their products and have no issues.  I do not personally use the
> GUI, but someone in our group does.  I just asked if they have any issues
> like you are having & she said no.
>
> Their tech support is very good with anything we have ever asked.
>
> On Tue, Jun 11, 2019 at 10:32 AM Art Tostaine, Jr. <atostaine@xxxxxxxxx>
> wrote:
>
> > Does anyone use it?  I've been using the graphic designer more and more
> and
> > it's absolute garbage.  I just did a support chat with them, I can make
> the
> > GUI crash quite easily, and support gives you a reason why it crashes,
> they
> > don't intend to fix anything.
> >
> > The designer has a view/rotate button.  It's my contention that view
> > shouldn't change anything in the label, it should behave like MS paint or
> > any other graphic program I've used.  Just rotate the VIEW.  Don't rotate
> > the label.
> >
> > If I rotate the view, and click save, it crashes.  The program should
> never
> > crash when you can easily duplicate the problem.
> >
> > --
> > Art Tostaine
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> --
> Steve Jones
> H-P Products, Inc
> 330-871-2054