× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.


  1.  Home
  2. MIDRANGE-L
  3. February 2019

Tracking hardware service requests on ibm.com?

Folks:

I recently submitted a hardware service request (cache batteries) on the phone with IBM.

I was given a ticket number ... but I can't find any way to track that ticket on the support site.

I've searched on the service request site (same site that I use for PMRs, but on the "My hardware requests" side.

Is this normal? Is there another site that the request can be tracked?

Thanks!

david

As an Amazon Associate we earn from qualifying purchases.

This thread ...
Follow-Ups:
Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.