RE: [EXTERNAL] Re: IBM websites

Jon,

I have been getting "Bad Request" from IBM sites on a regular basis, but only when I use Chrome. If I use IE11 or Edge, no problem. Is that the same type of thing you are referring to?

Doug Belcher | IT Applications Specialist | White-Rodgers
Emerson Commercial & Residential Solutions | 8100 West Florissant Avenue | St. Louis, Mo | 63136 | USA
T 314 553 5872 | M 314 776 4461
Doug.Belcher@xxxxxxxxxxx

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jon Paris
Sent: Tuesday, January 29, 2019 10:44 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: [EXTERNAL] Re: IBM websites

That's been a weekly (even daily) event for me for a long time Rob.


Jon Paris

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On Jan 29, 2019, at 10:08 AM, Rob Berendt <rob@xxxxxxxxx> wrote:

If you try using IBM websites and they totally lose their <excrement> and you start getting messages like:
<IBM>
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit </IBM>

Ensure that all tabs and browsers are off of any IBM sites.
Then try going to just
https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ibm.com_suppo
rt_home_&d=DwICAg&c=jOURTkCZzT8tVB5xPEYIm3YJGoxoTaQsQPzPKJGaWbo&r=jFFs
rfJukeI3_1504_25tcj_qfI1gv7BeeMsv5LMb1M&m=y4Dww12_ptA2w1dAknKioDbdm4Jp
GO0cEvDQTheKODw&s=lYNg7xtCdPpBZCVMaTstFqOC7KLdzbrQupN88NRQfcc&e=
and with any luck you will get the following

<IBM>
Yikes - we didn't catch all of that.

The system received a request that cannot be understood. This is most likely due to there being too many cookies being transmitted.
Click the buttons below to clear all ibm.com cookies and reload the page.

Clear ibm.com Cookies

Reload
</IBM>

This seems to clear up the browser without having to lose all your cookies and dealing with stuff from your bank like "new device, we'll have to send you a code and enter it and beg and plead and we'll let you continue".

Rob Berendt
--
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