Justin,
That's the URL that us Yankees get redirected to from
https://www.ibm.com/support/servicerequest/Home.action
I tend to leave off the -946 as it may cause issues if server 946 goes casters up and IBM's redirector can route you to a different server instead, if you don't use the -946.
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Justin Taylor
Sent: Wednesday, January 23, 2019 1:20 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: RE: IBM "Support" site
Here's the URL that I'm using:
https://www-946.ibm.com/support/servicerequest/Home.action
HTH
-----Original Message-----
From: Jim Oberholtzer [mailto:midrangel@xxxxxxxxxxxxxxxxx]
Sent: Wednesday, January 23, 2019 11:48 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: IBM "Support" site
Ever since the "New" support site has been set up and we have to use that, it's been impossible to get into the site to update PMRs, or god forbid create one.
Is this IBMs new plan for cutting down support calls, only take the SEV 1 calls on line?
It was bad before, but manageable, now it's nearly impossible.......
Anyone figured out how to use this piece of web &%$# ????
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
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