Regardless of how the company got to their current situation, they have accumulated or inherited "technical debt". There is only so far you can kick that can down the road before you have to deal with it. Eventually, that package, whatever it may be, HAS to be replaced. It's only a matter of when and how.
Unfortunately, when situations like this happen as IN FORmerly mentioned example, it leaves a bad taste in the customer's mouth and can lead them away from the platform entirely instead of away from said vendor.
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxx> On Behalf Of Thomas Garvey
Sent: Thursday, November 1, 2018 12:33 PM
To: midrange-l@xxxxxxxxxxxx
Subject: Re: IBM Extended Hardware Support Question for iSeries
Pointing the finger of fault isn't going to help since the decisions could have been by people long gone, or even with prior owners.
Upgrading software isn't an option as vendors could be long gone as well.
Replacement might seem an (expensive) possibility but replacing software that is used simply to maintain archive applications is unlikely.
Current owners/operators trying to do their due diligence are left with only crazy expensive futures that are just a roll of the dice on whether the hardware will survive.
Best Regards,
On 11/1/2018 12:14 PM, Rob Berendt wrote:
"Can't" is an invalid word.
Just using your example, these people COULD have paid for maintenance.
But, no, they didn't want to. So now they blame the results of their
poor decision on the software vendor.
They have options.
Upgrade the vendor package, at a premium price.
Replace the vendor package.
Sell their business to someone who knows more, they've milked the cash
cow dry. And hope they pass the due diligence portion of it.
Rob Berendt
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