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  3. October 2018

Re: Alternative to IBMi hardware maintenance

*EXCEPTION: When the site is down. Such as most of yesterday.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 10/3/2018 2:08 PM, Rob Berendt wrote:
<snip>
Of course, I always open a ticket online. If it's important, I'll call in
immediately and reference the case# I just got.
</snip>
The only exception to that rule is: There are no exceptions.

I will say that opening a software ticket, and managing them online, is a
good process.

Hardware could learn A LOT from software.


Rob Berendt


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