RE: Windows drive mapping to IFS; DNS Nope, IP address Yes

Have you tried to PING both the hostname and the IP address?

-----Original Message-----
From: Dan [mailto:dan27649@xxxxxxxxx]
Sent: Wednesday, April 11, 2018 12:23 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Windows drive mapping to IFS; DNS Nope, IP address Yes

Up until a few months ago, I had several working IFS folders mapped to Windows drive letters, using the DNS address, i.e. \\ development.mycompany.com\transfers. All of a sudden, this stopped working. I now get a dialog titled "Restoring Network Connections" which says "An error occurred while reconnecting X: to \\development.mycompany.com\transfers.
Microsoft Windows Network: The user name could not be found. This connection has not been restored." No one else on my team is having this problem. FWIW, we use Windows 7 Enterprise.

I *am* able to map a drive using the IP address, so \\10.133.1.169\transfers works, although this makes it harder to know whether this is the development server or the production server. Also, I've found an odd behavior that, if I navigate to a folder below the root folder of the mapped drive, Windows Explorer will return focus to the root folder after some period of time, automagically.

My user IDs on both the Power i servers and Windows have not changed since I started working here two years ago.

Our offshore service desk, to whom this has been assigned, is absolutely worthless. After 50 days of waiting, including several pokes from me for updates, I finally got an email from them today asking me to "confirm if the issue has been resolved". As if the pixie dust fairy came in the middle of the night and miraculously made this issue disappear.

So, out of exasperation, I am hoping someone here might be able to shed some light on this. I am not a networking guy, so you may need to give me explicit instructions *or* give me something I can pass on to our local networking team that I don't necessarily need to understand.

TIA,
- Dan