× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.



Had a 571gb 10k drive fail last night at 21:46:54.
Machine called home to IBM, was notified by hardware support by 10:00 PM of the issue.
Hardware support sent the call to dispatch, to be notified by CE within an hour to schedule replacement.
So far, so good.

Now the bad news.
8 hours later, still no call from CE.
Called hardware support back, the "dispatch call" got lost in the "bit" bucket.
Call was re-dispatched.
CE ordered the part at 6:42.
Part arrived at 10:00 am via courier.
Replaced by 10:15.
Disk drive rebuild time - 10 hours.
Completed by 20:15.
.

This was my 5th 571gb failure since 2012.

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx<mailto:psteinmetz@xxxxxxxxxx>
http://www.pencor.com/


As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.