RE: print to network printers with long Win print jobs -- MIDRANGE-L

It's my understanding that when you call IBM for printer support, you're talking to a Ricoh employee.

That change occurred back in 2007.

https://www-03.ibm.com/press/us/en/pressrelease/20965.wss

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Monday, January 08, 2018 4:15 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: print to network printers with long Win print jobs

IMHO, HP screwed up with these types of printers. I made the mistake of buying a MFP 426 DFW for home use, and there are no instructions, ANYWHERE, as to how to configure the printer to print without having to press the OK button on the touch screen.

It's not necessary, of course when printing an envelope, but how often is that necessary?

When I'm asked to set up printer sessions for end users now, I nudge them away from the MFP printers from HP and point them toward the Xerox Work Centers, or to the Ricoh products. At least Xerox has a tools library that works the first time, every time, and IBM sold the printer business to Ricoh. It's my understanding that when you call IBM for printer support, you're talking to a Ricoh employee.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jim Franz
Sent: Monday, January 08, 2018 2:39 PM
To: Midrange Systems Technical Discussion
Subject: print to network printers with long Win print jobs

Having an issue where printing to HP MFP printer, network attach, tried both PJL and SNMP driver pgm, and getting CPA403D inquiry message (V7R1) .
Have determined it is long running Win print jobs.

IBM has a 2014 technote - Writers for *LAN 3812 DEVDs End Periodically with Message CPA403D, which recommends changing PRTERRMSG parm of device description to *INFO (instead of *INQ).

Sounds good - just asking if that is the what most do when dealing with shared multi-function printers?

Jim Franz
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