RE: SRCA7004761

If you go into ESS and get the new keys from there, they will be set to the
end of the current maintenance contract on the firmware.

Remember you need three maintenance agreements as of P8: 1) Firmware, 2)
hardware, 3) OS and LPP software.

Generally every partner just bundles them all together so it's not a
problem, other than taking the 10 minutes every year, three, years, or
however long you maintenance is for, to apply the code.


--
Jim Oberholtzer
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob
Berendt
Sent: Monday, January 08, 2018 8:12 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: SRCA7004761

BTW, the update access keys are only good for 6 months.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Rob Berendt <rob@xxxxxxxxx>
To: midrange-l@xxxxxxxxxxxx
Date: 01/08/2018 08:47 AM
Subject: SRCA7004761
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



DSPMSG QSYSOPR has CPPEA58
Message . . . . : *Attention* Contact your hardware service provider
now.
Cause . . . . . : A platform Licensed Internal Code error occurred.
Recovery . . . : Contact your hardware service provider and provide the


following list of possible failing items:
FMWREXP

FMWREXP = Firmware Expired. Apparently there's this "Update Access Key"
which needs to be updated on an ungodly short basis.
https://www.ibm.com/support/knowledgecenter/POWER8/p8eai/A7004761.htm

On your HMC (you'll have to be either local or use remote access from your

KVM because https://yourHMC will NOT show these windows) you will see pop
up windows with
HSCL00871
CoD Message: yourRackName
The update access key for this server expires in x days. To obtain a new
update access key for this server, contact the serer manufacturer* (for
IBM servers, you may obtain a new update access key from the website at
http://www.ibm.com/servers/eserver/ess). Use the management console
Capacity on Demand (CoD) Enter CoD Code task to enter the new key on the
server.
*For non-IBM branded servers contact your service support provider.

You will have to go to ESS and order new CoD codes for all racks supported

by this server.
https://www-304.ibm.com/servers/eserver/ess/ProtectedServlet.wss
My Entitled Hardware
UAK - View, Download and Request Keys
Of course, all mine expired today. So I looked at the directions which
say something to the effect if you think this is wrong then select one
system at a time and click send help and IBM will contact you.

To enter in the CoD codes you will need to use the Classic interface
unless someone else can find it in the Enhanced Version. I cannot.


Rob Berendt