×
The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.
Rob,
On the support portal page.
Open a ticket
Hardware and software products
Quck search dropdown
Search for hardware request
View my requests
https://www-947.ibm.com/support/servicerequest/searchHwResults.action?criteria.searchBy=mine
Paul
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob Berendt
Sent: Wednesday, December 06, 2017 4:46 PM
To: midrange-l@xxxxxxxxxxxx
Subject: How to find a hardware ticket.
If IBM gives you a "hardware" ticket number in the format: 12345,001 as in 12345, branch 001, where do you find that on line? Where I normally mess with this stuff only Software requests have a format of
12345,001,000 where the last 000 is the country code.
Hardware requests are normally things like: CQXXXXX
Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options,
visit:
https://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at
https://archive.midrange.com/midrange-l.
Please contact support@xxxxxxxxxxxx for any subscription related questions.
Help support midrange.com by shopping at amazon.com with our affiliate link:
http://amzn.to/2dEadiD
midrange.com
