Re: V7R3 Upgrade tape library missing

Sounds like SAS as you show the PCI-E SAS controller desired.

Also the detail from WRKHDWRSC *STG shows that if you include the CMBxx 'Storage Controller' line. The type of that card tells if it's fiber or SAS. Then the status column shows if IBM i sees the card or not, you want to see 'Operational' as anything else is a problem.

From there you can learn the slot number (also can see slot number in the hMC). Then in service tools you can also see what it things is in there. If it reports something like 'occupied slot' that is an indication of the thing failing. It sees 'a card' but can't tell what.

Also if your hardware PTFs were old before the upgrade the card may have gotten firmware applied when you upgraded. If that firmware failed to apply this could be the issue. Quite often in this case a full power down and restart of the slot DOES fix it but you've already tried that with no joy.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 12/4/2017 10:08 AM, Art Tostaine, Jr. wrote:

IBM is coming tomorrow.  I guess my customer told him it wasn't high priority.

A total power down and restart of the server and partitions did not work.

The card's dont report to either partition.    I have no idea if fiber or SAS.  Is there a way to check?

Hardware on the HMC shows 4 SAS Controllers, a PCI-E SAS controller that is desired, and and ethernet controller.

On Sun, Dec 3, 2017 at 11:34 AM, DrFranken <midrange@xxxxxxxxxxxx <mailto:midrange@xxxxxxxxxxxx>> wrote:

Hopefully IBM was able to find the thing for you and get you back in
the backup business.

But the question I have is what is the connectivity type? SAS or
Fiber? You did mention Power7 later in the thread so it could be
either. The tape is LTO5 so again either are allowed.

If Fiber is there a fiber switch in play or direct connect?

You mention two drives so in theory there should be two connections
from the server to the library however both SAS and Fiber cards for
Power7 are multi-port so both could (and likely are) connected to
the same card.

Did the card report in to the partition? (WRKHDWRSC *STG)

What showed on the HMC for the partition properties under hardware?
Do the cards show assigned?

        - Larry "DrFranken" Bolhuis

www.Frankeni.com <http://www.Frankeni.com>
www.iDevCloud.com <http://www.iDevCloud.com> - Personal Development
IBM i timeshare service.
www.iInTheCloud.com <http://www.iInTheCloud.com> - Commercial IBM i
Cloud Hosting.


On 12/3/2017 1:52 AM, Art Tostaine, Jr. wrote:

The power down of all partitions and the Power 7 server did not
solve the
problem.  IBM will be here monday.

On Sat, Dec 2, 2017 at 10:16 PM, John McKee <jmmckee3@xxxxxxxxx
<mailto:jmmckee3@xxxxxxxxx>> wrote:

Just curious here.  Maybe not relevant.  At one point, I
don't remember the
details, the tape drive we had could not be seen.  IBM
suggested turning
the power off on the drive itself and then turning the power
back on.
Worked.  I am wondering if when entire system is shut down
and restarted,
that if something doesn't report in on time, that it is
ignored.  There was
an IPL failure on our ancient B50 at another employer.  CE
said that if the
drive did not report in on time, it was stopped.  Several
power cycles and
the drive did report in and all was well.  Something about
the drive taking
too long to spin up.  Which is why I am wondering if the
library itself is
power cycled, whether that makes any difference.

John McKee

On Sat, Dec 2, 2017 at 8:50 PM, Steinmetz, Paul
<PSteinmetz@xxxxxxxxxx <mailto:PSteinmetz@xxxxxxxxxx>>
wrote:

Art,

Another possibility is that it didn't report it at all,
which would
explain the not detected.
Do you have an HMC.
If so, once we find the correct adapter, we can add that
adapter.

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx
<mailto:midrange-l-bounces@xxxxxxxxxxxx>] On Behalf Of
Art Tostaine, Jr.
Sent: Saturday, December 02, 2017 9:48 PM
To: Midrange Systems Technical Discussion
Subject: Re: V7R3 Upgrade tape library missing

WRKMLBSTS shows TAPMLB01 varied off, vary on says reset
required IIRC,
we've never varied that on.

TAP02 and TAP03 are still the only devices there.

Thanks, Art

On Sat, Dec 2, 2017 at 9:45 PM, Steinmetz, Paul
<PSteinmetz@xxxxxxxxxx <mailto:PSteinmetz@xxxxxxxxxx>>
wrote:

Art,

I've seen similar behavior following IPL.
Sometimes the library reports in with a different name.

Try WRKMLBSTS
And
WRKCFGSTS CFGTYPE(*DEV) CFGD(TAP*)

If found with a different name, you can rename back
to orginal.

Paul

-----Original Message-----
From: MIDRANGE-L
[mailto:midrange-l-bounces@xxxxxxxxxxxx
<mailto:midrange-l-bounces@xxxxxxxxxxxx>] On Behalf Of
Art Tostaine, Jr.
Sent: Saturday, December 02, 2017 9:16 PM
To: Midrange Systems Technical Discussion
Subject: V7R3 Upgrade tape library missing

TAPMLB01 is not detected and TAP02 and TAP03
resources aren't either.

This is a two partition system, we upgraded the one
partition fine (it
uses the internal tape), then saved the other
partition to the library
and system saved to TAP02, upgraded and PTF'd.

Trying to do a system save again and they are
missing.  We had this
problem a few weeks ago when attempting to test the
tape drives before
the upgrade, IBM service came in and told us to
power down all
partitions, power down the server, then power server
up, power up
partitions.  that worked.

I'm wondering why this would happen after an
upgrade.  Makes me think
there is something wrong with hardware?  We are
going to call IBM.

We don't need the tape drive for production, but it
would have been
nice to get that V7R3 system save done tonight.

--
Art Tostaine
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