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In the end the best way to know about your hardware maintenance is to call your business partner. If they don't know, you need a new partner. Now they might have to look it up, but within a couple of hours they should have an answer for you.


--
Jim Oberholtzer
Agile Technology Architects


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob Berendt
Sent: Wednesday, May 24, 2017 6:12 AM
To: Midrange Systems Technical Discussion
Subject: RE: How to review your hardware entitlements

Strange. I wonder if they are using several "hit counters" and what not which may be blocked by our corporate Websense.
I find that I often have to clear cache and restart the browsers to use many of the IBM sites.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: MARK CLANTON <mclanton@xxxxxxxxxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 05/23/2017 06:52 PM
Subject: RE: How to review your hardware entitlements
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



I got right in with my Firefox 53.0.3 (64-bit). No problems seeing
anything on the page either.

Mark Clanton

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob
Berendt
Sent: Tuesday, May 23, 2017 3:09 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: How to review your hardware entitlements

IBM's web sites are such an abomination.

I tried
https://support-pilot.podc.sl.edst.ibm.com/support/home/warranty-lookup
in Chrome and got right in. Couldn't see something saying 24x7 or 8x5 so
I clicked on Links to additional warranty information IBM Hardware
maintenance services and got IBM error: "Yikes — we didn't catch all of
that."

Tried the
https://support-pilot.podc.sl.edst.ibm.com/support/home/warranty-lookup
link in FF and IE and several minutes later they are still circling in a
death spiral.

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Bryan Dietz <bdietz400@xxxxxxxxx>
To: midrange-l@xxxxxxxxxxxx
Date: 05/23/2017 03:57 PM
Subject: Re: How to review your hardware entitlements
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



I thought I posted this site before, but could not find in the archives.

Warranty lookup

https://support-pilot.podc.sl.edst.ibm.com/support/home/warranty-lookup

Bryan


Rob Berendt wrote on 5/23/2017 11:06 AM:
How can you look up your current hardware entitlements? Like are you
24x7
or 8x5 kind of stuff.


Rob Berendt

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