× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.



You should experience how much fun it is to get it changed when the entire IT department has turned over in a matter of three months and no one is left to verify or be told that you asked.

Mark Clanton

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob Berendt
Sent: Friday, March 31, 2017 12:07 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: IBM customer numbers and PMRs and just being able to get things done, oh my

Or why hide the account admin?

me: Request access.
IBM: Ok, we'll tell your account admin.
me: Who is that?
IBM: We'll tell them you've asked.
me: Do they even still work here?
IBM: Interesting. We'll tell them you've asked.

Made up scenario but you get where I'm going.

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Charles Wilt <charles.wilt@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 03/31/2017 12:56 PM
Subject: Re: IBM customer numbers and PMRs and just being able to
get things done, oh my
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



As somebody new to a large organization....

I'd like to be able to lookup our account admin by serial#....

I'd also like it if the registering for support " with your IBM customer
number OR machine type and serial number" was really an OR. I seem to
need
both.

Charles

On Fri, Mar 31, 2017 at 10:44 AM, Nathan Andelin <nandelin@xxxxxxxxx>
wrote:

I think IBM just wants to make sure that the customer and machine are
entitled to support. In addition to customer number, IBM can look up the
status of maintenance contracts by machine type and serial number.
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related
questions.

Help support midrange.com by shopping at amazon.com with our affiliate
link: http://amzn.to/2dEadiD

--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related
questions.

Help support midrange.com by shopping at amazon.com with our affiliate
link: http://amzn.to/2dEadiD


--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related questions.

Help support midrange.com by shopping at amazon.com with our affiliate link: http://amzn.to/2dEadiD
________________________________
CONFIDENTIALITY STATEMENT
________________________________
This electronic message transmission contains information from Superior Bulk Logistics, LLC (Superior Carriers / Carry Transit) and is confidential and privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify us by telephone at (630) 573-2555 or by secure fax at (630) 573-2568 immediately. Thank you.
________________________________

As an Amazon Associate we earn from qualifying purchases.

This thread ...

Replies:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.