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  3. March 2017

Re: IBM customer numbers and PMRs and just being able to get things done, oh my

Or why hide the account admin?

me: Request access.
IBM: Ok, we'll tell your account admin.
me: Who is that?
IBM: We'll tell them you've asked.
me: Do they even still work here?
IBM: Interesting. We'll tell them you've asked.

Made up scenario but you get where I'm going.

Rob Berendt

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