Re: Collecting data for article on Software Migration on new Hardware

IBM will not give you new keys for hardware that's not currently licensed, why should other vendors? You stopped paying them for maintenance or support so what entitles you to new keys? It doesn't matter if 'it's easy'. It's also 'easy' to duplicate a DVD and give it to a friend instead of paying for one of your own. It's easy to copy software and install it on another PC. That doesn't make it legal.

I completely agree with what Pete is doing here but anyone who thinks they deserve keys for free when they are technically not even a customer any longer is in my opinion flatly wrong.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 8/19/2016 10:01 AM, mlazarus wrote:

Rob,

Why should there be back maintenance or a penalty to generate a new
license key? We're not talking about someone getting a new version of
the software. We're talking about updating some paperwork/database for
something they have already paid for and would like to continue to use.
The software company did not provide the maintenance services nor the
updates, so why would those charges be fair to the customer?

-mark

On 8/19/2016 8:39 AM, Rob Berendt wrote:

I think those who have dropped support from their vendor and still expect
freebies or the users who have continued maintenance to be penalized for
doing so are wrong. IOW, if you dropped maintenance on your ERP package
and you now want a new key for the new hardware do not be surprised if
they want back maintenance plus a penalty. Better they should "rape" the
people who didn't write them a check for a long time and probably won't
after this upgrade than they should "rape" those who dutifully pay their
maintenance.

Does the fact that someone dropped maintenance on a software contract
show
up as a red flag during a SOX audit? It should. Look at the potential
liability they've exposed their company to if their existing hardware
dies
and they need to run it on new hardware.
Having recently been purchased by a public I can see how that would
easily
be in there, with all the rest of the pain we're going through.


Rob Berendt