RE: non-IBM Software Maintenance

I've also had that Rob. That is usually when a vendor is trying to replace a similar solution you have inhouse. I've also had where they 'bake' the first year in purchase price then say it's free, and most of the time, they just charge you starting first year also.

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rob Berendt
Sent: Monday, June 06, 2016 7:21 AM
To: Midrange Systems Technical Discussion
Subject: Re: non-IBM Software Maintenance

I've had some software where the purchase price was free. You had to sign a maintenance contract and it began right away.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Charles Wilt <charles.wilt@xxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 06/03/2016 11:43 AM
Subject: non-IBM Software Maintenance
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



All,

In your experience, when do you usually have to start paying for software
maintenance for non-IBM software?

I'm thinking, 12 months after purchase is standard.

Every heard of maint charges starting right after purchase? Particularly
with a complex piece of software, ie. complete ERP system, whose
implementation will take months?


Thanks!
Charles
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related
questions.


--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
To post a message email: MIDRANGE-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related questions.
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.